Terms and Conditions

In order to service the hosts and the guests through our platform (Website), we provide some terms and conditions to be followed to use our website.

Eden Homestay acts only as an intermediary agent with the role of a mediator. Regardless of whether you make a booking through us, the agreement will be between the host and guest for the purpose of accommodation on the premises of the provider. We are not involved with the authoritative relationship of either of the parties.

This Website is offered to you adapted upon your acknowledgment without adjustment of the considerable number of terms, conditions, and notifications set out underneath (altogether, the Agreement). By getting to or utilizing this Website in any way, you consent to be bound by the Agreement. It would be ideal if you perused the Agreement cautiously. In the event that you don’t acknowledge these terms and conditions, kindly don’t utilize this Website. Make sure to come back to this page occasionally to survey the most present variant of the Agreement. We save the privilege whenever, at our sole tact, to change or generally alter the Agreement without earlier notice, and your proceeded with access or utilization of this Website connotes your acknowledgment of the refreshed or adjusted Agreement.

Prohibited Activities :

The content and information on this website (including, but not limited to, price and availability for temporary accommodation services), as well as the infrastructure used to provide such content and information, is proprietary to us or our suppliers and providers. Use this content or website for any commercial purpose.

Extra terms and conditions will apply to the booking that you initiate. If you don’t mind read these extra terms and conditions cautiously. You consent to keep the terms and states of consuming forced by any provider with whom you choose to book, including, however not constrained to, installment of all sums when due and consistence with the provider’s guidelines and limitations in regards to accessibility and utilization of the premises. You recognize that some outsider suppliers offering certain administrations as well as exercises may expect you to sign their risk waiver preceding taking an interest in the administration and additionally action their offer. You comprehend that any infringement of any such provider’s principles and confinements may result in dropping of your reservation(s), in your being denied access to the premises, in your relinquishing any amount paid for such reservation(s), as well as in our charging your record for any costs we bring about because of such infringement. You thusly approve us to drop the non-utilized accommodation for your benefit if there should arise an occurrence of non-appearance or non-participation for the booking dates. and not to demand potential waivers or discounts from the host in any way.

The minimum age of 18 is required to utilize our website and book any of the properties listed on our site. The recognizable proof evidence acknowledged are Aadhar Card, Driving License, Voters Card, Passport and Ration Card. Without a legitimate ID, the visitor won’t be permitted to check-in. Note- PAN Cards won’t be acknowledged as a legitimate ID card.

• The temporary accommodation maintains all authority to decrease settlement to localities/city occupants. Eden Homestay won’t be in charge of any request declined by the hosts or any discounts because of the previously mentioned reason. As part of the booking payment, advance installment of 100% is required on the website forthright while making the booking.
• You approve the Company to share guest information with third party(ies) for gathering or checking PAN subtleties of guest/explorer.
• PAN subtleties are required for exchanges under Liberalized Remittance Scheme which incorporates any worldwide setting up for Company stage. You warrant and affirm that PAN subtleties of the guest will be shared by you or before the cut-off date endorsed by the Company. In the event that the explorer is a minor, the Company will require PAN subtleties of the parent/guardian. You further affirm that resistance of this arrangement may result in abrogation of the booking.
• You affirm that the aggregate sum to be obtained from or dispatched during the current money related year, through all sources in India (counting the present exchange) is inside as far as possible endorsed by RBI. You further affirm that remote trade, assuming any, obtained by guest with the end goal of staying at the temporary accommodation under the present booking will be used for reason demonstrated previously.

Cancellation Policy :

The Cancellation Policies of the Hosts are dynamic and may change occasionally. The Cancellation strategy of the property may change in the meantime time of booking and the date of remain of the Guest. The Cancellation Policy winning at the time of check-in of the booking by the guest will be applied.

• Homestay being reserved may have their own crossing out the arrangement and may charge clients in like manner.
• On the occasion of Cancellation, the cash will be charged from your Visa straightforwardly by the Hotel according to the Cancellation Policy of the Homestay.

• On wiping out of appointments done utilizing special codes, the inn crossing out charges are determined on the absolute cost before rebate. For such appointments, an extra Eden Homestay wiping out charge of 12% or Rs.500, whichever is least will be deducted from the discount sum in the wake of applying the inn crossing out the arrangement.

• Cancellations should be possible online too through our call-focus.

• Only those wiping out solicitations which are made either on the web or on the telephone to our client bolster group will be engaged. The Company will not be at risk to engage any retraction solicitations made straight forwardly to the listing without insinuating the Company and furthermore through some other medium including, yet not constrained to, SMS or email.

• If you don’t appear at the inn, regardless you’ll be charged the whole sum and lodging will charge the sum from your card legitimately.

Eden HomeStay.co respects. please have a look at our Privacy and cookies policy for further information.

Alterations and REFUNDS:

• The organization don’t acknowledge change solicitation to the inn reservation if the check in is inside 48 Hours.
• The Company doesn’t bolster changes and alterations to online appointments once they’re made.
• All the discounts will be finished by the Hotel straightforwardly to you and the Company isn’t dependable to guaranteeing any discounts at all.
• Your bank may charge its own different charges from discounts made to your Mastercard or financial balance.

THINGS TO KEEP IN MIND WHEN VIEWING CONTENT

•  Homestay surveys, reports, transport audits, pictures, recordings and related other Content which are accessible through the Website start from outsiders and speak to the supposition of the individual outsider client.
• If some time has gone since the posting, transmission, or transferring of Content it ought to be borne as a top priority that conditions, inns and resorts and so on might have changed.
• The nature of an appraisal of a lodging or resort may rely upon the amount of accessible reports and surveys. A solitary picture or survey isn’t normally equipped for giving a total impression of the circumstance and may speak to, for instance, little pieces of an inn or encompassing zone.
• Furthermore, the substance of a report or survey may shift contingent upon the time of separate people, their interests and the motivation behind their visit (unwinding, sports, nightlife, investigation, excursion for work), and if individuals are going without anyone else, in a gathering or as a team.
• Also, traveler’s nationality, the recurrence of their occasions and voyaging and past encounters in various nations may have an effect.

Positioning, favored program, stars and visitor audits :

The default setting of the positioning of Suppliers on our Platform is ‘Eden Homestay Recommends’ (or any comparative wording); this is the Default Ranking. If it’s not too much trouble note that the Default Ranking is made through a complex regularly changing and developing framework (calculation) that considers a huge number of criteria so as to coordinate searchers and lodging in an ideal way. The real positioning will be diverse for every client and for each hunt as there are numerous criteria included, for instance the prevalence of a settlement premises among our guests (for example visitor audits), client administration history (counting the number and sort of visitor protests), certain booking-related information (for example number of appointments, scratch-offs, change rate, overbookings, accessibility, and so forth.) and the (past) perusing exercises of a guest. On-time installment of commission by a settlement and the commission rate are additionally incorporated into the calculation of the Default Ranking. It would be ideal if you note that for accommodation we likewise offer different approaches to rank Suppliers. A client can rank for instance a convenience based on most reduced value first, audit scores, settlement type (and so forth.). A client therefore has full control on the introduction of the list items.

In specific urban communities and locales, Eden HomeStay.co works a favored association program, permitting certain Trip Providers that meet and keep up the favored program terms to be recorded in front of the remainder of the Trip Providers in the default “Prescribed” positioning for the important city/district. The favored Trip Providers are set apart with an “approval” image and as an end-result of this high positioning, the favored Trip Provider pays a higher commission. Just Trip Providers that meet and keep up certain capability criteria can be recorded as liked.

Settlement’s star rating showed on edenhomestay.co isn’t dictated by Eden Homestay. The settlement decides their star rating themselves or it is dictated by a free outsider supplier of (objective) star evaluations. Arrangements are appeared based on the quantity of stars (low to high or high to low) that suppliers give to Eden Homestay. Contingent upon the (neighborhood) guidelines, the star groupings either are appointed by a (free) outsider, for instance an (official) inn rating association or depend on the supposition of the settlement suppliers themselves, regardless of target criteria. Eden Homestay does not force formal commitments on star appraisals and does not audit them. In general, the star arrangement is a portrayal of how the convenience thinks about to the legitimate necessities (if material) or, if not directed, the segment or (standard) industry principles as far as value, offices and accessible administrations (these prerequisites and measures can change between various nations and associations).

Just clients who have remained at the Accommodation will be welcomed by Eden Homestay to remark on their stay at the pertinent facilities and to give a score to specific parts of their remain or may get a rating demand during their remain. The finished visitor survey (counting submitted rating during your remain) might be (a) transferred onto the pertinent Trip Provider’s data page on our Platform for the sole motivation behind advising (future) clients of your assessment of the administration (level) and nature of the Trip Provider, and (b) (completely or halfway) utilized and put by Eden Homestay at its sole caution (for example for showcasing, advancement, or improvement of our administration) on our Platform or such online networking stages, bulletins, exceptional advancements, applications, or different channels possessed, facilitated, utilized, or constrained by Eden Homestay  and our colleagues. So as to offer and look after later (and along these lines applicable) surveys, audits must be submitted inside a restricted timeframe (28 days) after a remain and each audit may be accessible for a constrained timeframe (two years) in the wake of posting. The default positioning of the audits is by date of accommodation with respect to a couple of extra criteria, (for example, language).